William Ury, author of "Getting to Yes," offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations -- from family conflict to, . Oct 20, · Their role is to keep perspective for the parties, and find the common ground. He especially talks of helping parties take a step back – go for a walk, “go to the balcony” and think together. In the context of middle east conflict, he talks of finding a common story between the combatants. William Ury is a mediator, writer and speaker, working with conflicts ranging from family feuds to boardroom battles to ethnic wars. He's the author of "Getting to Yes.".
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